Simply Great Service

Frequently Asked Questions

Frequently Asked Questions

Why engage with us?

We are a family-owned business on the Treasure Coast that takes great pride in relationship-building and workmanship rather than being the stereotypical transactional dealer. Our services include delivery and installation, set-up, spa and chemical training, in-house service and parts department, warranty, and ongoing maintenance programs. We will be your "one-stop shop" for all your needs.
We have an extremely knowledgeable team with a combined 32 years of experience in the industry. We look forward to helping you refine your needs and advising you on the best path forward for your personal use.

What models do we offer?

We offer 110- and 240-volt tubs designed for hydrotherapy, hot water therapy, socialization, and recreational use. Our sizes vary from 2 to 8 people, and we also offer all-season swim spa pools.
The biggest and most unique offering across the entire industry comes from the highest-ranking hot tub and swim spa manufacturers in the world, including Marquis Spas, Cal Spa, Dreammaker Spas, and Artesian Spas.

What is your warranty, and do you offer any after-purchase services?

Your warranty will span from two years to a lifetime, depending on the model you choose. There is no question that we offer among the best warranties in the business!
HTS Aquatic Health and Wellness will manage all aspects of the warranty on your behalf. We pride ourselves on “WHITE GLOVE” delivery, installation, and after-care service to accommodate your every need.
As for after-purchase services, we provide in-home service appointments. “Easy living” ownership is available through any of our maintenance programs.

How can an HTS Health and Wellness Vessel benefit me?

Each vessel comes with many benefits that immediately enhance one’s health and wellness, including muscle relaxation, stress relief, and improved sleep. Other medical benefits include relief from symptoms of arthritis, rheumatoid arthritis, fibromyalgia, and many more.

Our Health and Wellness Vessels are designed specifically to be used for hydrotherapy, hot water therapy, and your overall wellness. Another added benefit includes the enhancement of your senses: touch, sight, hearing, and smell. Whether it be the sounds of the waterfall or the changing of our LED lights, our products are crafted specifically for immediate customer benefit.

Do you offer previously enjoyed hot tubs and swim spas?

Trade-ins will be offered to customers who have previously purchased a hot tub or swim spa from us. We know the likelihood of customers’ needs changing from their initial purchase, and we are here to provide you with your next one!

Hot Tub Sales is always looking for ways to continuously build on our motto “Simply Great Service.” However, we are expanding our mission to adopt the recognition of being “Your Purchase Partner.” Whether it be brand new or gently refurbished, we will provide used products after we initially perform any maintenance that needs to be done, if any!

Who are your approved vendors?

We can only recommend vendors who are as professional as we are. You can refer to this page to see the contractors we trust.