Simply Great Service

Staff

Our Staff

After learning about our history, get up close and personal with the people you might see in the showroom as well as the great people who work behind the scenes to give you the best experience.

Our team is committed to offering quality products and the best services at affordable prices! With over 30 years of combined industry experience, our family business is dedicated to bringing you a wide variety of the highest quality products from the very best manufacturers in the industry.

Lori Hicks

President / Co-founder

Hi there, my name is Lori. I am excited and proud to have my business right here on the Treasure Coast where I live and raise my family. I grew up in the smoky mountains of North Carolina. I moved to Broward County in 1992 and was welcomed with the aftermath of Hurricane Andrew. After spending time in the hospitality industry in various management positions, I relocated back to Canada (my dad is a Cannko) and entered the spa industry. After 9 years of braving the friendly Canadian winters I decided Florida was the place to be! In 2016, I decided to open, after careful consideration, Hot Tub Sales. The need to offer high quality spas at fair prices and the best after care service was obvious. Don’t buy without visiting us first!

Mario Hicks

General Manager / Co-founder

Hello, my name is Mario. I have been in business from a young age and have 35 years experience in leadership roles across several industries. The common thread has always been exceptional customer service. I entered the Hot Tub & Swim Spa industry 16 years ago in the Toronto, Canada region. This experience has given me exceptional knowledge of every aspect of this industry and allowed me to offer you the very best products from the top rated spa manufacturers in the world. From the sale, white glove delivery and after care service, we will be there for you at every step. This is what separates us from the “Big Box” internet experience. Call or visit us today and see the difference our local dealership offers!

Alycia Lloyd

Sales & Office Manager

Hi, my name is Aly! I was born and raised right here on the Treasure Coast in Port St. Lucie, Florida. After 24 years of living the Florida life, I moved to Maine to assist my uncle in running the family business. For 8 years I helped manage every aspect of that business, working my way up to co-owner. The most rewarding part of that career was being the face of the business and interacting with our customers on a day-to-day basis. After a few too many Maine winters and missing my true home, my family and I made the decision to move back to Florida. Taking my experience of sales and my love for helping others, I left the insurance industry and entered into the world of hot tubs, and now put my focus into assisting you with your health and wellness needs!

Don Littlefield

Service Manager

Hello, my name is Don. I was born and raised on Cape Cod in Massachusetts. I moved to Maine to pursue a background in Business and Psychology at UMA. While attending college I took a position in the medical field to supplement my income and broaden my knowledge. For 18 years I’ve had the opportunity to assist many of my clients with improving the quality of their lives. In 2021 my family and I made the decision to move closer to loved ones here in Florida. Learning the in and outs of the hot tub industry has been rewarding and my previous experience in healthcare has been a great asset in my new career. The hot tub industry is the perfect fit to continue assisting clients with their health and wellness needs.